Analyze customer characteristics and provide services according to the needs. This is the idea that DINSEN adheres to for a long time.
The second section of weekend learning and sharing is “Learn to analyze customers’ personalities” and encourage communication with customers based on this.
In order to provide customers with more complete services, the ability to analyze customer needs needs to be strengthened while optimizing the quality of service. In the colleague’s presentation of the weekend study, the animal character classification method is interesting and practical.
Around this center, colleagues in the sales department sorted out and classified their customers on the spot, and had a clear arrangement of customers personalities, which provided great convenience for accurately meeting customer needs in the future.
Learning is the driving force for the company to make continuous progress. The company provides opportunities for employees to learn actively, which makes the company in a positive feedback loop.
Combining with these newly learned communication skills, it is an important mission of DINSEN to help foreign customers understand the high value of Chinese pipe casting technology and spread the history and maturity of Chinese pipe casting technology to the world.
Post time: Aug-16-2022